Security
Our commitment to keeping your data safe
Security Overview
At FluxRail, security is our top priority. We implement industry-leading security practices to protect your data and ensure the reliability of our blockchain monitoring infrastructure.
Infrastructure Security
Data Encryption
- All data is encrypted in transit using TLS 1.3
- Data at rest is encrypted using AES-256 encryption
- API keys and sensitive credentials are encrypted in our database
- Webhook payloads are signed and can be verified
Network Security
- DDoS protection and rate limiting
- Web Application Firewall (WAF)
- Regular security audits and penetration testing
- Isolated network environments for different services
Access Control
- Multi-factor authentication (MFA) available for all accounts
- Role-based access control (RBAC)
- API key rotation and management
- Session management and automatic timeout
Application Security
Secure Development
- Regular security code reviews
- Automated security scanning in CI/CD pipeline
- Dependency vulnerability monitoring
- Security-focused development training for our team
API Security
- API key authentication with environment-specific keys
- Rate limiting to prevent abuse
- Request validation and sanitization
- Comprehensive API access logging
Compliance and Certifications
FluxRail is committed to meeting industry standards:
- SOC 2 Type II compliance (in progress)
- GDPR compliant data handling
- Regular third-party security audits
- Incident response and disaster recovery plans
Monitoring and Response
24/7 Monitoring
- Real-time security event monitoring
- Automated threat detection and alerting
- System health and performance monitoring
- Anomaly detection for unusual activity
Incident Response
- Dedicated security incident response team
- Documented incident response procedures
- Transparent communication during security events
- Post-incident analysis and improvements
Data Privacy and Protection
- Minimal data collection - we only collect what's necessary
- Regular data backups with encryption
- Secure data deletion procedures
- Data residency options for compliance requirements
- No selling or sharing of customer data
Best Practices for Users
Help us keep your account secure by following these recommendations:
- Enable multi-factor authentication (MFA) on your account
- Use strong, unique passwords
- Rotate API keys regularly
- Use environment-specific API keys (testnet, staging, mainnet)
- Implement webhook signature verification
- Monitor your API usage for unusual activity
- Keep your contact information up to date
- Report any suspicious activity immediately
Vulnerability Disclosure
We welcome security researchers and users to report potential vulnerabilities. If you discover a security issue, please report it responsibly:
- Email: security@fluxrail.com
- Provide detailed information about the vulnerability
- Allow us reasonable time to address the issue before public disclosure
- We will acknowledge your report within 48 hours
We appreciate responsible disclosure and may offer recognition or rewards for valid security reports.
Security Updates
We continuously improve our security posture. Subscribe to our security updates to stay informed about:
- Security patches and updates
- New security features
- Best practices and recommendations
- Security incident notifications (if applicable)
Questions and Support
If you have questions about our security practices or need assistance with security-related issues:
Email: security@fluxrail.com
Support: support@fluxrail.com
For general inquiries, visit our Contact page.