Privacy Policy

1. Introduction

FluxRail ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our blockchain monitoring and webhook infrastructure services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us:

• Name and email address
• Account credentials
• Payment information (processed securely through Stripe)
• Company information (if applicable)
• Communication preferences

Usage Information

We automatically collect certain information about your use of our services:

• API usage and request logs
• Blockchain addresses you monitor
• Webhook configurations and delivery logs
• Device and browser information
• IP addresses and access times

Blockchain Data

We collect and process blockchain data that you configure for monitoring. This includes wallet addresses, smart contract addresses, and transaction data from public blockchains.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, such as payment processing (Stripe), email delivery, and infrastructure hosting.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

If FluxRail is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Secure API key management
• Regular backups and disaster recovery procedures

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Export: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@fluxrail.com

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@fluxrail.com
Address: FluxRail Privacy Team